Essential Ceramic Cup
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Estimated Delivery:Sep 03 - Sep 07
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Free Shipping & Returns: On all orders over $80
Essential Ceramic Cup
Versatile and charming, this tumbler is ideal for all your favorite drinks. It also doubles as a petite vase or a handy kitchen catchall.
KINDLY NOTE: Variations in glaze color, size, and finish are to be expected, this adds to the charm!
- approximate size: 3.5" tall, holds 7-8 ounces
- dishwasher-safe, although we recommend handwashing to extend the life of your tumbler
- microwave-safe
- each piece is one-of-a-kind and will have variations
- sold individually
- handmade in the U.S.
Returns
We accept returns within 14 days of delivery for eligible items. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
To start a return, please contact us at info@aurielo.com with your order number and reason for return. Once approved, we’ll provide return instructions.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original method of payment within 5–10 business days.
Non-Returnable Items
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Final sale or clearance items
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Customized or personalized products
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Gift cards
Damaged or Incorrect Items
If your item arrives damaged or the wrong item is sent, please contact us within 7 days of delivery. We will arrange a replacement or a full refund.
FAQs
Where do you ship?
We currently ship within the United States and Canada.
How much is shipping?
We offer free shipping on orders over $80. Orders under $80 are charged a flat $9 shipping fee.
When will my order ship?
Orders are typically processed within 1–3 business days. You’ll receive a confirmation email with tracking details once your order ships.
What if I entered the wrong address?
Please contact us as soon as possible at info@aurielo.com. If the order hasn’t shipped, we’ll do our best to update the address.
Do you accept returns?
Yes, we accept returns within 14 days of delivery on unused items in original packaging. Please refer to our Shipping & Returns page for full details.
What if my item arrives damaged?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery. We’ll arrange a replacement or refund.
How can I contact customer service?
You can email us at info@aurielo.com or call us at +1 929-566-6852 during business hours.